5 Star Engineering and Maintenance's Digital Transformation
5 Star Engineering and Maintenance, LLC. provides a full range of Electrical and Mechanical Engineering, Electrical and Mechanical Maintenance Contracting, Field Service Engineering, and Turnkey Construction Management Services.
Challenge
5 Star Engineering and Maintenance, LLC. faced significant challenges with their project quoting process. Their projects, which required a mix of expensive equipment and skilled labor, resulted in time-consuming quotes. The manual process for creating, revising, and approving quotes was leading to confusion, errors, and unapproved changes. Quotes often lacked consistency, even though many shared common elements, and frequently included supplemental exhibits like schematics and drawings that required version control. Mistakes were costly, and there was no system in place to track project performance against the original quote, making it difficult to measure profitability or implement continuous improvements.
Solution
Wych Works, LLC. digitally transformed 5 Star Engineering's manual, paper-based project quoting process into an electronic system tailored to their operations. The digital transformation involved developing a custom web application to streamline the collection of quotation details such as equipment, estimated labor, and bills of materials, while also managing the review and approval process. Once a quote is approved, the system automatically generates a formal PDF for customer review. Existing quotes can be duplicated or templates can be used for efficiency. After approval, a project is created based on the quote, allowing actual costs to be tracked and compared against the estimate. This enables quick identification and mitigation of potential cost overruns.
Benefits
5 Star Engineering and Maintenance, LLC now benefits from a digital transformation that provides greater visibility into daily operations, cost control, and increased efficiency through automation. Project quotes are centrally managed, incorporating standardized components, and can be easily created using templates or duplicated from past projects. The system tracks quote versions and includes an approval process to ensure alignment with management, reducing the time required to generate quotes and improving accuracy. Cost overruns have decreased, as projects are now tracked against quotes, giving management real-time insights into actual vs. planned costs, while also enabling continuous improvement. The entire solution is built on a scalable, reliable architecture that will grow alongside the business.